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| 2010
CALL CENTER OPTIMIZATION FORUM |
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You're invited to attend the 3rd
Annual Call Center Optimization Forum. Building upon the
unprecedented success of previous events, this year's forum promises to
be better and provide even more value than ever before!
An absolute must for all call center executives, managers
and IT professionals, the 2010
Call Center Optimization Forum will reveal the secrets of
the world's most successful call centers, and help you apply them for
maximum impact in your organization! Packed with powerful sessions led
by leading industry experts, this year's forum will provide both proven
and groundbreaking strategies and techniques that will enable you to exceed
customer expectations, raise performance standards, and achieve your career
goals. You'll discover powerful new ways to hire the best employees, set
and measure the right performance objectives, accurately forecast workload
and schedules, improve service quality and boost customer satisfaction.
Register
with the promo code PIPKINS by August 31st, 2010 to
save $80 off of the $179 registration and reserve
your seat today for only $99!
| BONUS
- Register by August 31st and Attend to Receive: |
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1-Year Full
CCNG Individual Membership ( a
$150 value!) - you'll get online access to
the CCNG membership and member network groups, free attendance to
CCNG regional networking events, member educational webcasts and
more! |
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Connection
to a 90-minute Call Center School Online Training Class
of your
choice (a $275 value!), and |
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Registration
to the 2010 CRMXchange Virtual Symposium on Optimal
Performance (a $99 value!) |
Hosted by: Sponsored
by:
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| Seminar
Dates |
April
13, 2010
Phoenix,
Arizona |
May
6, 2010
Tampa,
Florida |
June
3, 2010
Toronto,
Canada |
July
15, 2010
Denver,
Colorado |
August
5, 2010
Seattle,
Washington |
September
9, 2010
Minneapolis,
Minnesota |
October
7, 2010
Los
Angeles, California |
November
4, 2010
Dallas,
Texas |
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| Testimonials
from Recent Attendees |
 There
was a great cross section of companies at the event. The lunch
table topics did a great job of opening communication between
groups. The event had a nice flow as well.  |
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Brent Lovin, Business Systems Consultant, Wells Fargo
Financial |
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| This
was the best user group conference I have ever been to. |
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Kevin Mitch Baker, QA Business Analyst, VA Health Revenue
Center |
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| I
really liked the format of the Call Center Optimization Forum.
Besides the new technology and discussion forums, the networking
was invaluable. |
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Jasen Durand, Service Operations Manager, Coventry Health
Care |
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| The
ability to share best practices was outstanding! There was a
good representation from the various call center groups. |
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Deborah Neal-Love, Analyst, Liberty Mutual Insurance
Group |
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| It
was great getting together to network with others in the local
industry. |
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Heather Bissell, Customer Service Manager, Oakley |
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Pipkins,
Inc. is pleased to make available information on products and services
that may be of interest to you in your organization or career. You have
received this advertisement as a service of Pipkins, Inc., 16690 Swingley
Ridge Rd, Suite 150, Chesterfield, MO 63017.
Copyright
(C) 2010, Voice Print International, Inc. All rights reserved. Call
Center Optimization Forum and Voice Print International (VPI) are registered
trademarks of Voice Print International. Various trademarks and logos
held by their respective owners.
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